Rell
Great customer service!!!!
Great customer service!!!!! I had the best experience. I had a mix up and had to send back my glasses to have the prescription put in. Everyone I spoke with was helpful and made the process very easy!!!

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Rell
Great customer service!!!!! I had the best experience. I had a mix up and had to send back my glasses to have the prescription put in. Everyone I spoke with was helpful and made the process very easy!!!
Mohan T.
The person who took my order was great to work with and she understood my requirements clearly. Thank you!
Danny Jim K.
The sight showed me what I was looking for and made it very easy to order it.
Tera
The eyewear I was looking for was available, half the price including transitions and progressive lenses. Wonderful, helpful and easy customer service. I 've ordered glasses before and will continue in the future. Thank you so much CoolFrames.
Gay S.
I ordered glasses for my husband from a prescription from a local optometrist. We are very satisfied with the quality of his progressive eyewear with transition tint. We were able to get the same frame and lens at a much lower cost than it would've been locally. Since I've had experience adjusting frames, getting them to fit properly was no issue. Thank you for your quality and workmanship.
Steve M.
Nice 🤓, the plastic on this frame creaks and cracks when you open it. But so do my knees, and I am getting used to that, The lenses are a very nice upgrade. Thank you your good sales are appreciated. Steve Mishico
f.s
Great service and products
Luis S.
Perfect is the bast way I can put it