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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Elizabeth
Jan 18, 2023
Perfect
The glasses fit perfectly and came in good time.
Report
Mr A A.
Jan 17, 2023
Excellent online option for glasses of…
Excellent online option for glasses of your choice. Great responsive and helping staff , Great service .. I have made 4 orders from the UK for the top lenses in the world.
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James C.
Jan 17, 2023
I absolutely love my frames definitely…
I absolutely love my frames definitely will be looking at you guys again
Report
Willie K.
Jan 17, 2023
Wonderful Experience brought two pair C
Wonderful Experience brought two pair C
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Tommy D.
Jan 17, 2023
Easy to order and great selection of…
Easy to order and great selection of affordable frames. Quick delivery. The glasses are exactly what I ordered.
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Luke
Jan 17, 2023
Nice Shopping Experience
My existing frame (of about 5 years) broke a temple bar while visiting out of state. A quick online search showed Cool Frames had the exact frame/size of my old frame/lenses. In about a week they arrived as promised. After an easy lens change over, I'm good to go again. Nice experience, so I ordered a second frame as a spare.
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Deborah R.
Jan 15, 2023
Super helpful customer service
Super helpful customer service. Easy webpage for ordering. Item came as described with fast shipping (and ability to to track order). Would use this company again!!
Report
Audrey M.
Jan 15, 2023
It is all great!!
It is all great!!! First time ordered eyeglasses frame from coolframes.com. It took a full 12 days to get it, but the transaction was smoothly run, you can track your order thru the their network. It came well packed and looks exactly what I order on line. Thank you
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