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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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James S.
Jan 24, 2023
I had a fantastic experience
I had a fantastic experience! Customer service was wonderful, I was most impressed and finally, the glasses are a perfect fit!
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Michael M.
Jan 24, 2023
Excellent company
Easy and simple to order, great price and prompt dispatch and delivery from New York to London. Would definitely recommend this company.
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Code
Jan 24, 2023
Love My Bvlgari Frames
Received the beautiful frames packaged nicely with original brand packaging and case. No issues or problems with my order. Took about 8 days for my order to be shipped and received about 6 days after that. CoolFrames has a great selection and more reasonable prices than I find at LensCrafters for some items.
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Sonia L.
Jan 24, 2023
Prefect matching
Prefect matching. Great price. Easy ordering. Quick
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Kevin L.
Jan 24, 2023
Good experience
Easy and got what I wanted
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Meredith L.
Jan 23, 2023
I believe this is the third pair of…
I believe this is the third pair of Sophia Loren frames that I have ordered from CoolFrames and am so pleased they still sell them.
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Paula P.
Jan 23, 2023
Excellent 5 stars experience from start…
Excellent 5 stars experience from start to finish!! Spoke with Genesis (not sure spelling) in Brooklyn office and they found a pair (out of stock on website) and sent it within the hour!! Authentic, beautiful and arrived quickly. Absolutely not expecting any of this and thank you Genesis for your kindness and help!!
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stas
Jan 23, 2023
good price
good price. great quality. 3 weeks from order to delivery.
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