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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Wilkinson J.
Feb 10, 2023
Amazing glasses
Amazing glasses
Report
Mark A.
Feb 10, 2023
I broke my glasses and clinic couldn't fix it
I lost a clip and the arm completely fell off my glasses. I tried taping the arm back on but it kept falling off. So I brought them to my eyeglass clinic. They no longer stocked the broken pair. The tech suggested I search the internet for the exact size and model. Coolframes.com had my old frames in stock. They arrived about 8 days later. I brought the new frames to my clinic and they installed my old lenses into my new frames. Great!!! I'd recommend coolframes.com!
Report
Win H.
Feb 10, 2023
Would recommend-
Great customer service in their communication and ability to adjust my Order after making it
Report
Justin L.
Feb 10, 2023
this company made good eyeglasses and i…
this company made good eyeglasses and i love my eyeglasses
Report
Hollywood
Feb 9, 2023
Satisfied Customer
Everyone was Great and professional. We already told friends about CoolFrames definitely will continue to shop with them
Report
Kathy S.
Feb 9, 2023
Great Classic Frames
I was so pleased to find the frames that I love. They are classic but cute, great color and very durable. Great experience.
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Karoline D.
Feb 9, 2023
Good where received in good condition
Good where received in good condition, daughter very happy!
Report
James D.
Feb 9, 2023
Great experience great shades
Great experience great shades
Report

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