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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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ADEBISI A.
Feb 13, 2023
Professionalism and on time delivery
Professionalism and on time delivery
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Matthew A.
Feb 13, 2023
Love the frames and glasses
Love the frames and glasses. They are great and had great service as well.
Report
Shamille S.
Feb 13, 2023
Looooooove my glasses
Looooooove my glasses
Report
Wendy
Feb 10, 2023
Good selection, prices and support!
Good selection and prices. I had an issue with a frame and was able to *speak* to someone and it was handled very well. Will definitely shop here again. Thanks!
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Frank C.
Feb 10, 2023
My glasses arrived exactly as ordered; good experience.
My glasses arrived exactly as ordered. These were progressives with designer frames. Prescription was perfect and they fit great out of the box. Wait was a bit long, but I was expecting that. The key will be how the coatings last over time. Previously, from a different online company, I ordered much cheaper chinese glasses. The coatings broke down exactly at two years; I really take care of my lenses, and this still happened. I spent more here hoping for a better outcome. Hopefully that will work out.
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Marcia A.
Feb 10, 2023
First time order but not the last!
Very impressed from placing my order to receiving it 4 days later!! (I live in the Midwest and it was shipped from California) The frames arrived in mint condition and are exactly as described…Highly recommend CoolFrames!!
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Sandra D.
Feb 10, 2023
Ordering was easy & quick & the…
Ordering was easy & quick & the turnaround & delivery was quick
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Michael G.
Feb 10, 2023
Easy ordering
Easy ordering, great quality
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