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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Jim T.
Feb 27, 2023
Samantha was hugely helpful and the…
Samantha was hugely helpful and the final prpoduct was excellent, all at a reasonable price.
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Denise H.
Feb 27, 2023
I love the fact that
I love the fact that, you value your customer and you answered every email and or query sent to you. I received my glasses in Jamaica and I am so please with the quality and fit of it. I would definitely recommend Coolframes. Denise Harvey
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Ryan E.
Feb 27, 2023
Great Service and Selection
Speaking to the representatives on the phone was a pleasure. I received my glasses within a week and a half of giving them my prescription. I will definitely be ordering from them again.
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Todd N.
Feb 27, 2023
CoolFrames.com is R E A L D E A L
I am very happy with my buy of a pair of BIG C's...Lee made me feel comfortable making a major buy..I will buy from CoolFrames.com again and will recommend to family & friends.
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Orrin S.
Feb 26, 2023
Stepper 60174 frames
I have been warring this frame for 3 years and it still looks new. I ordered a new one from Cool Frames for a second pair. Cool frames has excellent service, excellent shipping and super customer service. Thank you Cool frames
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Lawrence B.
Feb 24, 2023
Wonderful fitting glasses. …
The glasses I ordered were delivered very quickly and without any problems. They fit extremely well and have already gotten many compliments. The eyeglass case and the cleaning fluid were a great addition. I will certainly use Cool Frames again. Thanks for your great service and competitive pricing.
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Christopher M.
Feb 24, 2023
The experience was great,received my…
The experience was great,received my order in one day
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Garnet W.
Feb 24, 2023
Great communication and customer…
Great communication and customer service. Perfection 🙏
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