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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Sean T Middleton S.
Feb 28, 2023
They have a great selection of glasses
They have a great selection of glasses, and really easy to communicate with in case of a problem with your order. I’m on my third pair in a month.
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Janie B.
Feb 28, 2023
Quick fast service and very reasonable…
Quick fast service and very reasonable will definitely buy again
Report
Jan
Feb 28, 2023
Ease of shopping
Ease of shopping. Quality of available frames
Report
Stephanie
Feb 28, 2023
Thank you so much
Thank you so much ! I love the sunglasses ! Best on line store !
Report
Maryse M.
Feb 28, 2023
Service à la clientèle courtois et très…
Service à la clientèle courtois et très efficace dans la qualité et la rapidité de leur réponse.
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Tim
Feb 28, 2023
Great buying experience!
Perfect frame! Great buying experience! Everything worked smoothly! Excellent customer service!
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Pamela H.
Feb 28, 2023
Love these sunglasses
I saw these particular glasses on a lady at a store. I asked what the brand was and she told me. I was looking for a new pair and so I began my search for the designer and I quickly found them at Coolframes.com. I was so happy, I ordered them right away and just received them about 2 weeks ago. I LOVE THEM!!! Customer Service was awesome and they came really fast. Thank you.
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Tammy
Feb 27, 2023
Worth the wait
The frames took longer than expected to arrive. But they did come, perfectly packaged, with the case and other items as a brand new frame would come. They are in perfect condition and we’re worth the wait. I will purchase here again.
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