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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

Call Directions Website

Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Eliezer H.
Mar 3, 2023
Great service
Great service, fast shipping
Report
JB
Mar 3, 2023
I appreciate the almost daily updates…
I appreciate the almost daily updates sent to me via e-mail. This made me feel like I always knew what stage my glasses were in. I appreciate that I could call customer service and they could walk me through my order so no mistakes were made.
Report
LES R.
Mar 3, 2023
Great service!
Great product.
Report
Leah L G.
Mar 3, 2023
I love my frames
I love my frames. The process was quick and simple. I didn't have no problems.
Report
Craig R.
Mar 2, 2023
Good price with fast service
Good price with fast service. Will definitely be back.
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Jimmie S.
Mar 2, 2023
I greatly appreciate your attention to…
I greatly appreciate your attention to the situation I had with my ordered frame. THANK YOU
Report
Lenora M.
Mar 2, 2023
Customer services
Customer services
Report
D N B.
Mar 2, 2023
Prompt and courteous
Prompt and courteous. There was a delay due to inventory availability. Frames needed to come directly from Italy. It took just under 3 weeks before they arrived in my mailbox. Great frames. I love the light weight titanium and pure Italian styling.
Report

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