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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Chelsey B.
Mar 20, 2023
Great experience
Cute glasses frame great experience! Easy to use website& good customer service and delivery.
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Jan
Mar 20, 2023
My frames arrived quickly with no…
My frames arrived quickly with no import duty to pay. I have bought from cool frames before and certainly will buy from them again as I love a fabulous statement frame
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Thomas
Mar 20, 2023
The Glasses I wanted
When I received my new glasses they fit as I expected and were as I ordered. Prefect!! The order took a bit longer than I anticipated but my expectations might not have been realistic. Many positive complements on my new glasses.
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Jolybr
Mar 19, 2023
Arrived in a timely manner
Arrived in a timely manner. Glasses were perfect. Couldn’t ask for a better experience.
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Becky
Mar 19, 2023
Ease or ordering online and shipping…
Ease or ordering online and shipping was as promised.
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MrHooks
Mar 18, 2023
Life saving....
I was amazed by the fact that I found the frames I needed. I accidentally broke my wife's glasses and for my well-being I needed to find those exact frames. Luckily cool frames came through. Thanks cool frames for saving my marriage. 👍🏻
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Deborah
Mar 18, 2023
My son loves his glasses!
My son loves his glasses! Customer service is more than amazing! Highly recommended!
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Sharon D.
Mar 18, 2023
Great service
Great service, I got help on the phone when I couldn't get the answer I needed on the website. They even answered questions about my insurance coverage.
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