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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Terri C.
Mar 30, 2023
Very easy to order
Very easy to order. No problems
Report
Crystal R.
Mar 30, 2023
Quick service and I love my new glasses!
Quick service and I love my new glasses!
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Beatrice G.
Mar 29, 2023
I absolutely LOVE my glasses
I absolutely LOVE my glasses. Didn't think I'd get the original lenses as well! Not to mention, when I called in to customer service before ordering, the representative was VERY helpful. She wiped away any doubt I had. I just wish I remembered her name!
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L.Harris
Mar 29, 2023
My glasses frames came quickly
My glasses frames came quickly, and were just what I wanted. The price was so much cheaper than at my eye doctors. Happy customer!
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Paul V.
Mar 29, 2023
Fast and timely
Order new frames...came in mail and arrived quickly. Fitment of lenses was perfect.
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Agnes
Mar 29, 2023
Great $$!!
Great $$!!! I was planning to buy the same frames at the optical store but I’m so glad I checked this website! The difference was $300!! Thank you for saving my money. Also fast delivery. Highly recommended!!
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Francesca C.
Mar 29, 2023
The frames I ordered came in a bit…
The frames I ordered came in a bit later than expected, but once they arrived, they were exactly what we were looking for. My son was incredibly happy with them and loves the new color. He's already gotten tons of complements on them.
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CodeT. E.
Mar 29, 2023
This is the 3rd pair of the same…
This is the 3rd pair of the same frames, one I’m wearing now, one I set my heavy tool box on & bent them beyond repair, & of course the new pair I just received. They’re very strong, light weight, & look good. Fast delivery.
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