Eugene C.
Glass frames were a perfect fit for my…
Glass frames were a perfect fit for my lenses. Frame quality built👍👍. Delivery not outstanding like Amazon Prime,however I will order again when needed.

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
Showing 379 reviews with 4 stars · Clear filters
Eugene C.
Glass frames were a perfect fit for my lenses. Frame quality built👍👍. Delivery not outstanding like Amazon Prime,however I will order again when needed.
Andy W.
Quick response from customer service rep
SYLVAIN
After over 5 weeks processing my order due to the fact that the manufacturer did not have my frames at the time, I finally received my Polaroid prescription sunglasses. It took a couple of days to get used to the progressive prescription in wraparound large lenses, however, I love them. Cool Frames nailed my prescription. My only complaint would be a lack of communicating to me about the delay and in providing tracking numbers.
Aimee
The website was easy to use.....they sent out my glasses in a timely manner....I left one start out because I wasn't aware I had to pay duty....I didn't see that on their website....otherwise everything was a breeze. Overall I reccomend
glenn.curl
other than a few glitches and still waiting on a product all was good!
Susanne G.
Ordered new frame that you had in stock for my daughter. Came in a little over a week. Took them to vision location and had lenses from her broke glasses placed in new frames. Very nice frames in different color and saved us money by not replacing lenses.
Carl B.
Regular updates
Gérard M.
Shipping to EU hurts a bit. Website UX is a bit confusing, for instance no possibility to add a product to the wishlist. Overall good experience, but I wish more frames images were available. Indicating exactly what's on the parcel hurts when shipping to EU where customs will add VAT + import tax, but it's more due to EU regulations. But a warning would be nice.