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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Junior C.
Jan 23, 2010
Coolframes is AWESOME!!!!!!!!!!!!!!!!!!!!!!!!
This website is truly amazing. They have an extremely helpful staff that helped me pick out a pair of frames, that i received just 6 days later. I love this PLACE!!!!!!!!!!!!
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Markus
Dec 15, 2009
Well-priced, fast & good quality
I ordered a pair of Hugo boss frames with prescription sunglasses and was worried after having read previous ratings. But the deal was so good that I decided to take the risk. To minimize the risk of delivery delays, I called the service line prior to my order to ensure that my frames were in stock. After having received confirmation I ordered my frames and sent my eye doctor's prescription via email (indicating my order number) to coolframes (email is on their website). The frames plus eyeglasses were shipped to me within a week and the quality of frame and eyeglasses is absolutely OK!!! I am very happy about the product and having taken the risk.
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Richard S.
Apr 18, 2009
Great Service and Affordable Product
Broke my Auto Flexon frames on Sunday. Ordered same exact frames on Monday from Coolframes.com. Tuesday e-mailed Coolframes.com when cCrard was charged. Received e-mail with UPS tracking number back on Tuesday saying product already shipped. Followed tracking and received ordered product on Friday. Service and product couldn't be better. Will recommend Coolframes.com to anyone that needs new frames. Can't speak for lenses but would definitely go with them for those as well given my experience with them.
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