Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
sh
Kudos to their sales and service teams! Even in the midst of their latest blizzard in NYC they were able to switch their website to a backup server, and I was able to call and order my new glasses. They arrived in a week and a half exactly as ordered and less than half the cost of local retailers. I couldn't be more pleased. My regards to all of the coolframes.com staff -
Loraine A.
Polite and efficient service and they organised for me to pay with PayPal. My fabulous JFRey Naomi glasses were sent to Australia super fast and UPS kept me informed of progress all the way. Only holdup was customs at this end, but that is to be expected. Highly recommend everyone to COOLFRAMES because they are SUPER COOL and sell SUPER COOL GLASSES!!!!! LA. Australia.
Hayley
I recently purchased a pair of Dior eye glasses including the Essilor lenses, coolframes even price matched from another web site. The glasses were posted only a day or two after my order was placed & arrived in Australia only a few days after that! The frames & lenses are authentic brands! Absolutely PERFECT!!! Thanks Louis & coolframes
dan T.
I ordered frames and lenses but did it through a very helpful customer service agent named Louis. Unfortunately, one or the other of us miscommunicated and I received lenses without AR coating and not polished. I'm currently located in Australia and while the thought of having to go through the process wasn't pleasant, Louis confirmed they'd re-do the order and charge me the difference. I sent them back and they noticed some blemishes on the frames. Not only did they replace the lenses (about $300) they replaced the frames and sent them back exactly as they'd promised. The fact that they stuck with the sale and stood by their product is a testament to the quality of the company. I'd certainly do business with them again.
acesopsmgr
I ordered a pair of Oakley Ratchet 4.0 scrips. everywhere else online was well over $600.00 with what I wanted on them, I got them for $528.00. From the ease of website, to the first rate customer service they where there. The frames are 100% Oakleys and the scrip. part was done right, even the 7 day shipping estimate was on the money. Everything perfect.
Alexander R.
I ordered a pair of armani 9472's from coolframes.com, after getting a price match request accepted. I saved $32 from their original asking price (over $200 off the lenscrafters asking price anyway). They were delivered 2 days later, on my doorstep. Absolutely no problems whatsoever.
wilvasquez
Purchased a pair of Alain Mikli frames that I was very interested in obtaining. Though there were a couple of other eyewear sites that had the same frame for nearly half the price, I decided to contact COOLFRAMES and simply ask them if they would match the price. Not only did they match the price, I received the frames in two days, including free shipping. Authentic Alain Mikli frames with case and eyeglass wipe. Pleasure doing buisness with COOLFRAMES. Would definitely recommend COOLFRAMES for your next eyewear purchase.
julie S.
I found a pair of rayban sunglasses for a decent price , ordered them and received them 3 business days after i ordered . they shipped form new york (im in new york) no hassle