Cool FramesReviews of coolframes.com

I got to Cool Frames looking for good prices and indeed I got the best price after rebates. Usually best prices come with lousy impersonal services and assistance, but that was not the case. All information I needed during process where addressed in a kind and satisfactory way. I will definitely come come back and recommend.

Coolframes price matched the best price I could find. However I ended up paying less overall because of great lens pricing and free shipping. They were so helpful..answering all my questions and making sure I got everything I needed. I will buy from Cool Frames again. Hands down, superior on every level. Even production an dshipping were fast! I was weary of buying prescription glasses online-no more ... As long as I shop with Cool Frames!

Exclusive goods,reasonable prices,clearly working team. Bravo Coolframes! Five stars of five! I recommend that all customers

I purchased my new Rayban Frames and single vision lenses, having the Crizal Advance Coating and the Transitions coatings. I had a problem with my lenses initially, and i thought that trying to save a bit of money by purchasing online - just got me. Not so....I received excellent service and Louis from Coolframes took responsibility for a problem I had with my lenses and resolved the issue. This issue was addressed the best it could have been dealing through the mail. I got a great pair of glasses, - the prescription was right-on, at a price i could not get close to through any local office. It was also the best price i found online and the website was one of the easiest to navigate. Great communication and customer service from Coolframes. I highly recommend them and would purchase again.

I am a big big internet shopper and quite discriminatory. Their Sales Rep Louis was very helpful and replied quickly to each of my emails. My new Randy Jackson 3000 is Awesome. Great fit, polycarbonate, and progressive lenses. My recommendation....always call and listen to their advise with respect to frame and lenses. What an incredible selection of designer lenses

I was amazed at the terrific service and product I received from coolframes.com. I shopped around online and found the frames I wanted at a very low price. I then saw a lower price, though I couldn't figure out whether the order would end up cheaper or more expensive with my high-index lenses. Louis at coolframes.com matched the other price and still gave me a coupon discount at the end. In addition, he was polite, conscientious, and informative throughout our email exchange, and he even followed up afterward to find out how I was doing with my glasses a few days after I received them. I received exactly the glasses I wanted - authentic Guccis, with 1.74 high-index lenses for less than $350 - in less than a week from the date of my order. I was a little squeamish about ordering my glasses online, but now I don't know if I'll ever buy glasses in an optical shop again!

I am just writing to thank Coolframes.com for my glasses. They are wonderful, the prescription is perfect, lenses look great and I can't say enough nice things about coolframes.com. I will be telling everyone I know in need of glasses about this company. Customer Service was very responsive in addressing my order and delivery concerns. From the time my prescription was sent in to delivery was a week at most! Why anybody would buy glasses anywhere else than at Coolframes I don't know. Just a great overall experience. Thanks Coolframes.com!

Not only did I love the frames that I got, but the customer service was outstanding. The lenses were a bit large (my fault) and they were happy to talk to me and resolve the problem. So refreshing to get a human on the line who was willing to work with me and make suggestions. Coolframes.com will become my new optician for all of my eyeglass needs in the future! Also- I received my glasses in less than 2 weeks- which is faster than most storefront opticians can do.