Cool FramesReviews of coolframes.com

Excellent customer service, prices, quick shipping, everything. Couldn't be happier. Would recommend wholeheartedly. Definitely where I will continue to buy glasses from in the future.

I am very happy with my purchase of Saks Fifth Avenue 246 Eyeglasses ordered last week. I live in Illinois and sought Cool frames out because I saw the glass frames at my doctor's office but the cost had a large mark up. Louis and Eli were very knowledgeable, were kind and courteous and went out of their way to keep me as a customer even after I found Amazon sources for a less expensive price. I purchase from Coolframes.com because I trust they are a reputable business and authorized dealers of these frames. I wanted to be sure that was what I was getting was not a knock-off. The glass frames were not cheap but well worth the price, a good value and investment. They arrived this morning and are beautiful! I would recommend Coolframes.com without hesitation! Karen

I am very picky person, however coolframes.com have surpassed my expectations. I love the glasses and the lenses. Their work is exceptional. I am always thrilled to get my new glasses from them. The prices are also perfect. They are definitelly one of the best and for that I Recommend them 100%. You'd love their service.

"Over the last few years, I've purchased several eyeglasses from Coolframes. As a physician, specifically a Radiologist, my workflow is highly dependent upon having excellent Rx eyewear (great fitting frames, exceptional prescription lens manufacturing, anti-glare coating, etc). Coolframes delivers 100% of the time. On one occasion, there was a slight error in my order processing, BUT the manager stepped in promptly and addressed all my concerns/issues. In no time, I was sent a new pair and all shipping-related fees were waived. Support staff, both by email and phone correspondence, is bar none...perhaps better than your average brick-and-morter eyeglass merchant. Not only shall I continue to purchase from Coolframes, I'd recommend anyone to their site. Selection is incredible, service is top-notch, and best of all, pricing is extremely competitive."

I have ordered a number of pairs of glasses from Cool Frames and have found their service, knowledge and quality all excellent. I have recently had eye surgery in one eye which really changed my prescription unexpectedly. Their sales staff have been extremely helpful and patient with me as I work through this. I would highly recommend Coolframes!

I was so trepidatious about buying glasses online. What if they weren't right? Are they really the same frames? I can tell you I am so happy I did. I can't tell from a picture what a frame looks like, so I went to a local store, tried on a few dozen pairs and found what I wanted. I then bought those from cool frames. I need prescription lenses and that had me nervous too. I got my prescription from a doc and sent it to cool frames along with my choice of frames. I picked the best Cryzal lenses, scratch resistant and anti glare. They were half the price of my regular optometrist I've used for years. (And that includes the "discounts" the doc gave me for being a regular customer. I had a few issues along the way. Things that weren't CoolFrames fault. The prescription needed tweaking (doctor error), I chose a tint I didn't end up liking. CF took them back twice and redid them. At no extra cost. Talk about service above and beyond! Truly, you can trust them. Every once in a while things go wrong. The mark of a good company is how they handle the issue if it does. I suggest if you get prescription lenses, you have your optometrist measure your pupil distance (or just ask what the PD was on your last pair of lenses). There is no place for it, but ask your doc to measure your old glasses for some kind of curve. They used a little gadget, measure some kind of curve on the lenses, and that affects whether your new script makes you feel like the floor is ten feet below you. I'd never heard of that measurement before, but I'll never suffer through the "you just have to get used to it" funhouse feeling again. My numbers were 3.5 and 3.75 if that helps your doc know what I'm talking about. Even if you don't buy lenses from CoolFrames, have that done. Glasses are so crazy expensive and now I can afford to buy prescription sunglasses as well. Between my husband and I, we saved over $500 on two pairs of glasses with great lenses. (I only ever get the best lenses possible). They weren't overnight as far as speed goes, but they were as fast as the doc's office. At the very least, buy the designer frames from them and save money there and have your local place do the script if you are nervous. But really, two of had great results with this company and mine had some issues. I wouldn't bother to write a review because it is tedious and who am I to tell someone that a product is good. But, this company went so far above and beyond I just had to take the time. Plus, if I can save anyone out there some money, I'll be happy.

I wanted a pair of silhouette rimless frames and could not find the frames anywhere in the United States, I saw Coolframes online and called them, a wonderful man named Louis ordered my frames from Austria and customized the lenses for the perfect pair of prescription sunglasess at half the price I would have paid at my optometrist. I will order all my glasses from here from now on, they are the best.

I purchased my Tiffany&Co eye glasses from Coolframes.com this past month and I am super happy with my purchase. The customer service is great and they match prices which I LOVE. I am happy with my glasses, they are authentic and the prices are reasonable. Definitely cheaper than other sites and the retail stores. I did my research and I found these guys to be legit. Thank you!!