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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Paul M.
May 3, 2023
Nice they had what I was looking for…
Nice they had what I was looking for and very helpful so I would definitely buy from them again
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Ana
May 3, 2023
Excellent customer service and quality!
Excellent customer service and quality!
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Valued C.
May 3, 2023
Great experience
Great experience
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Said C.
May 2, 2023
Smooth transaction through CoolFrames…
Smooth transaction through CoolFrames and a great follow up on the delivery method and updates
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Kenneth T.
May 2, 2023
The prompt service done in a timely…
The prompt service done in a timely manner
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Dale J.
May 2, 2023
I ordered glasses from Cool Frames…
I ordered glasses from Cool Frames because I local News Anchor was wearing the style and He graciously Told me the Brand and even had the style number. I ordered a pair and had my Eye Doctor do the prescription for the lenses. I love them. I even order a another pair to have later. The hinges on the one pair were loose and because of that did not fit correctly. I returned and You Actually sent me a Brand New Pair. Love you Folks.
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Biziki D.
May 2, 2023
The trust and customer service
The trust and customer service
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Cristal S.
May 2, 2023
I am very pleased with the service love…
I am very pleased with the service love the lightweight feel and the service I have had to wear glasses for many years and am very pleased ty.
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