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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Sherry L.
Jun 24, 2017
My second time buying glasses through …
My second time buying glasses through CoolFrames and service is really good. I have not gotten into ordering and buying lenses, just the frames.
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Emma S.
Jun 24, 2017
They had the hard to find frames I was …
They had the hard to find frames I was looking for. Ordering was easy, delivery was fast. Will use them again.
Report
Adela C.
Jun 23, 2017
Super simple and smooth delivery !!
Super simple and smooth delivery !!! No problem whatsoever. Excellent !!
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Maurice K.
Jun 23, 2017
Excellent service
Frames arrived on time, requested to change the size, they were very helpful in taking care of the replacement.
Report
Anon
Jun 23, 2017
Good prices, free cleaning cloth
The prices are pretty good. Good selection of frames. I like how I can choose my lens options & like that they provide a description/explanation of the options. Turnaround time was ok - prescription glasses were done & shipped out 7 days after I placed my order. The prescription seems to have been made correctly. Glasses were packed very carefully for shipping. They even included a free cleaning cloth.
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James Hicks J.
Jun 23, 2017
I would recommend coolframes if you …
I would recommend coolframes if you don't want to be disappointed
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Donald
Jun 23, 2017
My order went smoothly and delivered on …
My order went smoothly and delivered on time and as ordered.
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Debbie
Jun 16, 2017
Very Happy.
Very Happy. we are very happy with our purchase. postage was fast. we received the correct item we paid for.. not like other companies. would totally recommend and use again.
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