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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Pablo G.
Jul 8, 2017
A true A1 experience.
A true A1 experience.. I will do business again with you all... And by the way Kim is a real Sweet Heart
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Nancy M.
Jul 7, 2017
The frames are beautiful and the …
The frames are beautiful and the service exceptional. I'll certainly do business with CoolFrames again.
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Irene G.
Jul 7, 2017
They were great.
They were great. They sent me the discontinued frame. I was very appreciative
Report
Candice W.
Jul 1, 2017
Yes I wanna start by saying Kim was …
Yes I wanna start by saying Kim was SUPER!!! She took very good care of me and I'm beyond appreciative of her and the service she brings to the table :) I wanted to thank Kim for taking great care of me and she's sooo worth getting noticed for her great service :) Again thanks Kim u were great :) CORPORATE AMERICA NEEDS WAY MORE KIM'S THEN ALL SERVICE PROVIDED WOULD BE EXCELLENT :))) THANKS KIM AND COOLFRAMES.COM ))))
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Nadine
Jun 27, 2017
Love my new frames
Love my new frames. Oromo delivery beautiful case and frames. Thank you
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Ian M.
Jun 26, 2017
Fast efficient service.
Fast efficient service.
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Mary F.
Jun 25, 2017
Excellent experieince
Excellent experience
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Harlan G.
Jun 24, 2017
very satisfied with quick delivery and …
very satisfied with quick delivery and ability to get new frame rarher than havingh to get frame and lens.
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