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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Thais C.
Feb 2, 2018
I just love my frames!!!
I just love my frames!!!! Good prices for authentic frames
Report
Emily H.
Jan 27, 2018
Overall great experience
Overall great experience. Purchasing, timely package receival, prompt/friendly customer service and easy exchange process.
Report
dj mailk S.
Jan 21, 2018
They get the frames to me in a timely …
They get the frames to me in a timely fashion and got exactly what I asked for. Good job keep up the good work
Report
Ruchik P.
Jan 20, 2018
Received glasses very fast!!!
We needed glasses for my son who had a very high prescription and needed special order lenses. He lost his only other pair so we were in a bind. The customer service rep that I spoke to, took personal involvement in my situation and made sure that we got the glasses earlier than estimated by a day. I was very happy with the results and would recommend CoolFrames to anyone.
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Adrian Y.
Jan 20, 2018
Great customer service.
Great customer service.
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Aleksandr G.
Jan 19, 2018
excellent quality
excellent quality, outstanding customer support
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vchiguru
Jan 19, 2018
Best Price and excellent quality!
Best Price and excellent quality!
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Pamela C.
Jan 19, 2018
Hello my frames were shipped on time …
Hello my frames were shipped on time price was great . I will use cool frames again and have been telling friends about the website . Im getting lots of compliments on my frame . Thanks Cool Frames for a great product at a reasonable price .
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