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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Elina N.
Mar 6, 2018
Excellent service
Excellent service, very good communication. nice variety of frames. Would recommend.
Report
Gunter S.
Mar 6, 2018
No complaints.
No complaints.
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Bob B.
Mar 6, 2018
Good seller
Good seller - fast delivery, good price.
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Annette T.
Mar 6, 2018
Best Frames Ever
Best frames ever - thank goodness, as I was buying them without trying on first. Delivery was a little slow but otherwise I had no issues.
Report
rtroy
Mar 6, 2018
I was happy to find these "no longer in production" frames.
I was happy to find these "no longer in production frames" that were not available through my eye doctor, were found by Cool Frames. A brief search, contact and a prompt return call, Cool Frames located these frames for me. I already had 2 pairs but the rt. temple broke and I ordered 2 new frames at 1/2 the price that I paid years ago.
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Margaret M.
Mar 5, 2018
Very happy with my goods and your…
Very happy with my goods and your service
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Sherry
Mar 5, 2018
Second time I've ordered from these…
Second time I've ordered from these guys and truly happy. Glasses are same quality as from optic store, I ordered a replacement for my grandchild from cool frames as her optometrist stopped selling her frames. Perfect, came in a quality case. Shipped very securely and arrived intact. I do a lot of online shopping and would highly recommend coolframes!
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Sharon P.
Mar 5, 2018
I absolutely LOVE the glasses they are…
I absolutely LOVE the glasses they are light weight and fit so good the I don't even feel they are on and they are beautiful.
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