Cool FramesReviews of coolframes.com

Frames didn't fit, loss of 30-40 dollars on ups to return, your restocking fee.

I don't have my glasses yet!!

The glasses weren’t tinted crooked and way too thick I’ll never order from cool frames again

Ordered eyeglasses a month ago. Still waiting on them to show up. Coolframes keeps sending me emails for rating my experience. Trying to track order but coolframes website states order is complete.will be completed once I receive eyeglasses but no idea on how to track order or when the eyeglasses may arrive. Sure could use my eyeglasses. Got eyeglasses today and prescription is wrong. I should have read other real reviews before placing order. Now I have to deal with this issue. Email from coolframes states prescription is right but I cannot see out of them. If lens was correct I should be able to see out of the lens…,right ? Terrible company that will not correct their mistake.Too bad they will not take responsibility for their mistake. Coolframes sent me an email blaming my eye doctor. WOW !

I never got the side shields

Glasses I received are really crooked not what I expected……. For the price not worth it this is why I never buy online

I had to call customer service twice to see what’s happening with my frames. If I haven’t called them it probably won’t even been started yet. Even now still don’t have it. It’s January 31 2023. I’ve bought from them 3 separate times which were prompted.

Ordered January 11 and still haven't received. I haven't seen any tracking updates lately either. I would never use this company again. It is spammy and not transparent. I thought I was buying from a Canadian company when it is US based.