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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Randy V.
Aug 31, 2018
Excellent products this was my second…
Excellent products this was my second purchase of frames, really pleased you won't go wrong using cool frames. I will order again .
Report
Jess D.
Aug 31, 2018
Everything fits and looks great
Everything fits and looks great
Response from Cool FramesSep 30, 2018
thats great, thank you for your order. Lee
Report
R. J.
Aug 31, 2018
Great seller
Responsive to emails, great price, quick shipping. Would buy from again.
Response from Cool FramesSep 30, 2018
thank you for your kind review. Lee
Report
Bianca N.
Aug 31, 2018
Very easy transaction and fast delivery
Very easy transaction and fast delivery
Response from Cool FramesSep 30, 2018
thank you very much for the order. Lee
Report
Phillip B.
Aug 31, 2018
Samantha made everything easy
Samantha made everything easy. My situation was a little different in that the website only showed a temple length of 140 for the REV582. Yet, I had her call the company and we found out that they had a 145 in stock, which is what I wear. So, I placed the order online and she snagged it, manually changing the 140 order to 145 before it was sent off to Revolution. I am happy to say the order arrived safely yesterday according to my revised specifications. Good job, Samantha!
Response from Cool FramesSep 30, 2018
thank you for the order and for letting us customize it for you, i am thrilled Samantha was able to address your concerns and provide additional help to your order. Lee
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ANGEL A.
Aug 31, 2018
The value is competitive
The value is competitive; the delivery was on time, and the items received was to my satisfaction. Thanks
Response from Cool FramesSep 30, 2018
we are thrilled everything worked out for you with our store. Lee
Report
Eileen W.
Aug 31, 2018
Great Frames / Great Price
Bought the most beautiful frames at a great price; received quickly, safe and sound. I’ll be back for more and will refer and recommend CoolFrames to anyone I know looking for glasses. Thanks so much!
Response from Cool FramesSep 30, 2018
thank you for your order and thank you so much for referring our store. we look forward to seeing you soon. Lee
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Sahib
Aug 31, 2018
Great products
Great products
Response from Cool FramesSep 23, 2018
thank you so much for the order, we hope you enjoy the glasses. Lee
Report

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