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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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janie O.
Dec 7, 2018
I was very happy with my sunglasses and…
I was very happy with my sunglasses and the transaction with the site
Report
Barry L.
Dec 7, 2018
Quick and accurate frames
Quick and accurate frames. Very happy with my frames and customer service
Report
Cynthia B.
Dec 7, 2018
Very happy with the frames and service.
Very happy with the frames and service.
Report
John E.
Dec 7, 2018
Satisfied customer!
Recieved exactly what I had ordered and recieved it in a timely manner through the mail.
Report
Satisfied
Dec 6, 2018
Quick delivery
Quick delivery, frames looked as stated on the website. Thanks!
Report
Lori R.
Nov 30, 2018
Great Experience
Great communication through the entire process. Speedy delivery. Would definitely order again.
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D.H.
Nov 30, 2018
For perfectly
Fit perfectly! Love them.
Report
A C.
Nov 27, 2018
The ordering and delivering was…
The ordering and delivering was excellent. But the wrong size was sent by the manufacturer. The invoice said the right size, but the product was the wrong size. The customer service, and the return, and the refund were easy and excellent. I will use the service again, if need be.
Report

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