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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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JEAN-PIERRE F.
Feb 16, 2019
* Your Customer Service was excellent
* Your Customer Service was excellent * Your delivery was fast and reliable. * Your merchandise was very high quality * And your frame prices are affordable
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Adam R.
Feb 16, 2019
Had a very pleasant experience with…
Had a very pleasant experience with coolframes. The e-mails back and forth for prompt and clear. Double-checking prior to placing the order was helpful to find any possible errors or changes that needed to be made. I would definitely use them again.
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Andrea
Feb 16, 2019
I have a pair of DVF frames already and…
I have a pair of DVF frames already and was trying to purchase another pair. Your website had the pair that I wanted. I love them, perfect fit..
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Morty
Feb 16, 2019
All good
All good, just what I ordered.
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George R.
Feb 16, 2019
Wonderful experience.
My frames order arrived quickly, exactly as ordered. The price was fantastic!
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Brenda L.
Feb 16, 2019
Great product.
Great product.
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Karen L R.
Feb 16, 2019
These are extremely comfortable
These are extremely comfortable. Have been wearing glasses for 62 years now. This is only the second pair that Iforget I have on. Both were made in Denmark coincidentally. I would love a pair in brighter turquoise.
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Herbert
Feb 16, 2019
Women's Coach sunglasses
Sunglasses were exactly what my wife wanted and arrived ahead of intended time
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