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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Derek G.
Mar 2, 2019
Excellent buyer experience with very…
Excellent buyer experience with very helpful staff. A 5 star rating is fully deserved.
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Sarah
Mar 2, 2019
Loved the tracking and a great product
Loved the tracking and a great product. Only improvement would be to tell australiancustomers that once their parcel has arrived in aus they can use the same tracking number to track australia post.
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Jeannette R.
Mar 2, 2019
Excellent-Came quickly and were just…
Excellent-Came quickly and were just what I needed.
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michele F.
Mar 1, 2019
Best of the best ordered 5 glasses so…
Best of the best ordered 5 glasses so far excellent service...
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Tara G.
Mar 1, 2019
Will order again at CoolFrames.com
My frames arrived as pictured, in great condition and within a few business days. First time I have ordered frames online and I'll order again at CoolFrames.com.
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Jeanne A R.
Mar 1, 2019
Best frames ever!
Thank you for the quick delivery. My new frames are exactly what I wanted. I love them!
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robert hanny---Marianne H.
Mar 1, 2019
patience
re--Marianne Hanny I think Cool Frames did a very good job however , I had given them the wrong prescription, and now back we go for right one. Will be waiting for the sunglasses soon.
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Cheryl C.
Mar 1, 2019
Great quality at a great price!
Will buy again! Great quality at a great price!
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