Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Julian Y.
Great service and fast
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed, and we hope you continue to enjoy your new frames. If you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755
Rick C.
Great Company to do business with! Thanks !
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed, and we hope you continue to enjoy your new frames. If you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755
PR
Good and responsive customer care. Ordered a pair of prescription sunglasses and regular glasses. Prompt service and kept me informed of status changes.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed, and we hope you continue to enjoy your new frames. If you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755
Viktor L.
Great service. Quickly corrected my errors in the order parameters without affecting the delivery time. Recommend.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed, and that the prescription was corrected in time. We hope you continue to enjoy your new frames, and if you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755
Sam
Great service and great prices. Received exactly what we ordered, no issues what so ever.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed. We hope you continue to enjoy your new frames, and if you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755
PAUL R.
l live in Australia and l couldn't believe how quickly my order arrived safe and sound.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed, and that they arrived to you in a timely manner. We hope you continue to enjoy your new frames, and if you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755
Adam
transaction was smooth and the eyeglasses were of very good quality. It was hard to find a large enough size for my head at the Dr.'s office, so I turned to cool frames that let me search by size requirements and VOILA!!!!! Plus these frames were half the price as the office.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We're so glad to hear that the filter tool was easy to use and you were able to find something that fits your needs. We hope you continue to enjoy your new frames, and if you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755
IRIS V.
Cannot ask for better personnel. Choices are fantastic. Pricing is phenomenal including the high end frames. If my insurance does what it's suppose to do, my Versace frames will cost me $100.00. And they are gorgeous. Best company for glasses/sunglasses,etc. Just absolutely wonderful and I contacted many times and I was treated so very well. Will definitely tell everyone to go to Cool Frames and when I can, plan on getting with them again. Great pricing with great quality.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed, and through your vision insurance. We hope you continue to enjoy your new frames, and if you ever have any questions or concerns, please reach out to us directly! Thanks again, Anthony 1-888-293-4755