Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

DONALD D.
May 2, 2019
I received the frames that I wanted in…
I received the frames that I wanted in a timely manner, Thanks.
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G. B.
Apr 28, 2019
Great price and service
The price for the frames was the lowest available, and the service was excellent. I received the frames within a week.
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hans georg R.
Apr 28, 2019
quick
quick, efficient service, good quality frames
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David B.
Apr 27, 2019
Probably the best customer service that…
Probably the best customer service that I have had. Their responses were very timely
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frame and prescription lenses that you needed. Please feel free to reach out to us if you ever have any questions or concerns in the future. Thanks again, Anthony 1-888-293-4755
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bill
Apr 27, 2019
The frames I ordered fit my lenses…
The frames I ordered fit my lenses perfectly. I am very happy with my purchase.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed. Please feel free to reach out to us if you ever have any questions or concerns in the future. Thanks again, Anthony 1-888-293-4755
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hilda
Apr 27, 2019
I really appreciate the savings It…
I really appreciate the savings It would’ve cost me $300 more had I gone through my ophthalmologist. Takes a little longer but it was worth the wait
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frame and prescription lens that you needed, at a reasonable price. We do everything in our power to try to expedite our prescription orders and hopefully we will be able to improve on your processing time in the future. Please feel free to reach out to us if you ever have any questions or concerns. Thanks again, Anthony 1-888-293-4755
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David W.
Apr 27, 2019
I have purchased frames several times…
I have purchased frames several times through Cool Frames. It has been simple and and they have delivered quickly. I will order again from them in the future.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for being a return customer! We are very glad to be able to get the frames you needed. Please feel free to reach out to us if you ever have any questions or concerns in the future. Thanks again, Anthony 1-888-293-4755
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Natalie H.
Apr 27, 2019
First time getting glasses online for my Visual Impaired son
Like most people this was my first time getting glasses online. But lets add on that I am getting glasses for my son who is visually impaired. I have to say I recieved his glasses within 2 weeks considering how high his prescription was, I was so surprised. The process was a breeze and I even was able to ask questions prior to ordering to make sure his glasses prescription is duable through them. And they kept me in the loop and made me feel at ease. His glasses are perfect and I will continue ordering through them.
Response from Cool FramesMay 17, 2019
Thank you very much for your feedback and for giving us a try! We are very glad to be able to get the frames you needed for your son, and the prescription was to his satisfaction as well. Please do reach out to us if you ever have any questions or concerns in the future! Thanks again, Anthony 1-888-293-4755
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