Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

Regina M.
Jun 8, 2019
Great service and product! Thanks
Great service and product!
Response from Cool FramesJun 18, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a great shopping experience, and hope that you are currently enjoying your new glasses! Your order should have included a CoolCash (Gift Card) balance that do not expire, is transferable and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns. 1-888-293-4755
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Kay
Jun 8, 2019
Good price, Good service, Found what I wanted.
About four months after getting new lenses for my favorite frames, the frames broke and could not be fixed. Because I had them for over four years, there was no warranty. I found the same frame at CoolFrames.com for a very good price, less than I paid four years ago at my eye doctor's office.
Response from Cool FramesJun 18, 2019
Thank you for giving us a try, and for your feedback! We are very happy to hear that we were able to get the frames you wanted, and at a good price. We hope that you are currently enjoying your new glasses. Your order should have included a Cool Cash (Gift Card) balance that does not expire, is transferable, and can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. 1-888-293-4755
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Klara
Jun 8, 2019
Staff were very helpful
Staff were very helpful. Would shop with cool frames again.
Response from Cool FramesJun 11, 2019
Thank you very much for giving us a try, and for your feedback! Our staff appreciates your kind words, and hope that you are currently enjoying your new glasses! With every order, you should have received a Cool Cash (Gift Card) balance that can be applied toward a future order; they do not expire, and are transferable as well. 1-888-293-4755
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CB
Jun 8, 2019
Excellent
Excellent, very helpful service.
Response from Cool FramesJun 11, 2019
Thank you very much for giving us a try, and for your feedback! We are very happy to hear that you had a great shopping experience with us, and hope that you are currently enjoying your new frames! Your order should include a Cool Cash (Gift Card) balance that can be applied toward a future order; they do not expire, and can be transferred as well. Please let us know if you have any additional questions or concerns. 1-888-293-4755
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Jay
Jun 8, 2019
Great.
Great. It arrived and as described.
Response from Cool FramesJun 11, 2019
Thank you for giving us a try, and for your feedback! We hope that you had a great shopping experience, and that you are currently enjoying your new glasses! Your order should also include a Cool Cash (Gift Card) balance (transferable, and non-expiry) that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. 1-888-293-4755
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Garrett C.
Jun 8, 2019
ALWAYS great service
ALWAYS great service! 👍#1! Ordered 3 pairs & great prices every time!!
Response from Cool FramesJun 11, 2019
Thank you very much for your continued support, and for your feedback! We are very happy to hear that your experiences with us have been great, and hope that you are currently enjoying your new glasses! As always, your orders do include a Cool Cash (Gift Card) balance that can be applied toward a future purchase; they do not expire and transferable as well! Please let us know if you have any additional questions or concerns. 1-888-293-4755
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MIchele L.
Jun 8, 2019
Cool Frames
The frames were very cool and exactly what I expected.
Response from Cool FramesJun 11, 2019
Thank you very much for giving us a try and for your feedback! We are very happy to hear that we were able to get you the frames you wanted, and hope that you are currently enjoying them! Your order should have also included a Cool Cash (Gift Card) balance that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. 1-888-293-4755
Report
Marcia S.
Jun 7, 2019
Love the frame and the cute case!
Happy with my purchase! Thank you!
Response from Cool FramesJun 11, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you enjoyed your shopping experience, and hope that you are currently loving your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. 1-888-293-4755
Report