Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

Carolyn
Jul 5, 2019
Perfect Fit
Perfect Fit! Purchased clip-on sun glasses for prescription glasses. I lost my previous one. This replacement fit perfectly and even better than the one I lost.
Response from Cool FramesJul 10, 2019
Thank you very much for giving us a try and for your feedback; we greatly appreciate your time taken for this review. We are very happy to hear that we were able to find the clip-on for your glasses, and that they were a perfect fit. Your order should also include a Cool Cash (Gift Card) promotional code that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. [email protected] 1-888-293-4755
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Claudia A.
Jul 5, 2019
Very happy
Hi guys very please at how easy and quick it took for the glasses to be ordered and received. Glasses are light weight and in perfect condition. I love them so thank you very much. Cheers Claudia
Response from Cool FramesJul 10, 2019
Thank you very much for giving us a try and for your feedback; we greatly appreciate your time taken for this review. We are very happy to hear that your ordering process was easy and that we were able to get the frames you wanted. We are also glad to hear that they arrived in a timely manner and hope that you're currently loving the new glasses! Your order should also include a Cool Cash (Gift Card) promotional code that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. [email protected] 1-888-293-4755
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Stacy
Jul 5, 2019
Great looking frames!!
Great looking frames!!
Response from Cool FramesJul 10, 2019
Thank you very much for giving us a try and for your feedback; we appreciate you taking the time to leave a review! We are very glad to hear that we were able to get you the frames you needed and we hope you are currently enjoying your new glasses! Your order should also include a Cool Cash (Gift Card) balance that can be applied toward a future purchase. If you have any questions or concerns, please feel free to reach out to us directly: [email protected] 1-888-293-4755
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Daerol
Jul 5, 2019
Outstanding quality I will be your…Customer for life
Outstanding quality I will be your customer for life...Thank You 😎
Response from Cool FramesJul 10, 2019
Thank you very much for giving us a try and for your feedback; we appreciate you taking the time for a review! We are very glad to hear that we were able to get you the frames you needed and we hope you are currently enjoying your new glasses! Your order should also include a Cool Cash (Gift Card) balance that can be applied toward a future purchase. If you have any questions or concerns, please feel free to reach out to us directly: [email protected] 1-888-293-4755
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Kris B.
Jul 5, 2019
New frames- same progressive lenses!
I bought Altair evolution A 5032 frames online from coolframes.com. I already had the same exact frames but they were 2 years old and a bit loose where they couldn’t be tightened anymore. So instead of buying new progressive lenses and new different frames from my doctor (my eyes haven’t changed) I found the same exact frames, the lenses fit perfect so I have basically a new pair of glasses! Fast shipment, and brand new condition- I got a great deal and would use coolframes again!
Response from Cool FramesJul 10, 2019
Thank you very much for giving us a try and for your feedback; we appreciate you taking the time to review your order! We are very glad to hear that we were able to get you the frames you needed, and that they are working out well for you. Your order should also include a Cool Cash (Gift Card) balance that can be applied toward a future purchase. If you have any questions or concerns, please feel free to reach out to us directly: [email protected] 1-888-293-4755
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Janine K.
Jun 28, 2019
Love the frames
Love the frames! Easy to contact with great customer service Thank you
Response from Cool FramesJul 2, 2019
Thank you very much for giving us a try, and for your feedback with us! We are very glad to hear that we were able to get you the frames you wanted and that you had a great experience with our staff. Your order should have included a Cool Cash (Gift Card) balance that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. 1-888-293-4755
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Linda
Jun 27, 2019
The entire process from placing the…
The entire process from placing the order, to receiving my glasses was seamless!! Great job!
Response from Cool FramesJun 27, 2019
Thank you very much for giving us a try, and for your feedback! We are very glad to hear that it was a seamless process, and we hope that you are currently enjoying your new glasses! Your order should have included a Cool Cash (Gift Card Balance) that do not expire, are transferable, and can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. 1-888-293-4755
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Daniel G.
Jun 23, 2019
After seeing my local optometrist I…
After seeing my local optometrist I found a pair of Kliik glasses that I loved, but the price was way too expensive! So then air went online to search for a better price. After finding them on another website at a very great price, but come to find out they said the color was discontinued and not available anymore. I didn't give up though and found them on cool frames.com. the price was alittle more then the previous website but coolframes had them and shipped them to me in no time! Love them. Thank you coolframes for fulfilling my desire for these frames.
Response from Cool FramesJun 27, 2019
Thank you very much for giving us a try, and for your feedback! We are very happy to hear that we were able to find the frames in the color that you wanted, and that you are currently enjoying them! Your order should have included a Cool Cash (Gift Card) balance; they do not expire, are transferable, and can be applied toward a future purchase. Please let us know if you have any additional questions or concerns. 1-888-293-4755
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