Cool FramesReviews of coolframes.com

Response from Cool FramesJul 23, 2019

Thank you for giving us a try and for your feedback with us; we greatly appreciate the time taken to leave us a review! We are very happy to hear that we were able to get the frames you wanted and that they arrived in a timely manner. Your order also included a Cool Cash (Gift Card) promotional code that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns: 1-888-293-4755 [email protected]

Response from Cool FramesJul 16, 2019

Thank you for giving us a try and for your feedback with us; we greatly appreciate the time taken to leave us a review! We are very happy to hear that we were able to get the frames you wanted and that they arrived in a timely manner. We hope that you are currently enjoying your new glasses! Your order also included a Cool Cash (Gift Card) promotional code that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns: 1-888-293-4755 [email protected]

Response from Cool FramesJul 10, 2019

Thank you very much for giving us a try and for your feedback with us; we greatly appreciate the time taken to leave a review. We are very happy to hear that we were able to get the frames you wanted off the back-order, and that it arrived in a timely manner! Your order should have also included a Cool Cash (Gift Card) promotional code that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns: 1-888-293-4755 [email protected]

Response from Cool FramesJul 10, 2019

Thank you for giving us a try and for your feedback with us; we greatly appreciate the time taken to leave us a review! We are very happy to hear that we were able to get your Flexon frames and at a great price; we hope that you're currently loving the new glasses! The order was processed and shipped within two business days of placing your order, but it looks like USPS did not deliver them until 6 days after your frame purchase. Your order also included a Cool Cash (Gift Card) promotional code that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns: 1-888-293-4755 [email protected]

Response from Cool FramesJul 10, 2019

Thank you very much for giving us a try and for your feedback; we greatly appreciate the time taken to leave us a review. We are very happy to hear that we were able to get the glasses and lenses that you wanted, and that it was processed/delivered to you in a timely manner. We hope that you are currently loving your new glasses! Your order should have also included a Cool Cash (Gift Card) promotional code that can be applied toward a future purchase. Please let us know if you have any additional questions or concerns: 1-888-293-4755

Response from Cool FramesJul 10, 2019

Thank you very much for giving us a try and for your feedback! We are happy to hear that the shopping experience and overall process was smooth and quick. As per our discussion we are within the time period with the manufacturer to have the frames exchanged for anything else that you may be interested in. Please let us know if you have any additional questions or concerns: [email protected] 1-888-293-4755

Response from Cool FramesJul 10, 2019

Thank you very much for giving us a try and for your feedback with us; we greatly appreciate the time taken to leave us a review. We are very happy to hear that you enjoyed our frame selections and that we were ultimately able to get you the frames you wanted at a great price. We hope that you are currently loving your new glasses! Your order should also have included a Cool Cash (Gift Card) promotional code that can be applied toward your next order. Please let us know if you have any additional questions or concerns: 1-888-293-4755 [email protected]

Response from Cool FramesJul 10, 2019

Thank you very much for giving us try and for your feedback with us! We are very happy to hear that you had a great shopping experience and that we were able to get the frames you wanted. We hope that you are currently enjoying your new frames! As for a future purchase, your order should have included a Cool Cash (Gift Card) promotional code that can be applied toward your next purchase. Please let us know if you have any additional questions or concerns. [email protected] 1-888-293-4755