Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

Debora T.
Sep 13, 2019
Awesome company...so glad I found…
Awesome company...so glad I found you....couldn't get my sons frames anywhere....but found them at CoolFrames....I will be ordering again! Thanks so much!
Response from Cool FramesSep 17, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
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Theresa H.
Sep 13, 2019
I love my tura frames
I order some tura frames and I have received a lot of compliments on them. I love my frames.
Response from Cool FramesSep 17, 2019
Thank you very much for your patronage with us! We appreciate all your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
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Jonathan
Sep 10, 2019
Mykita frames + lens replacement
My first purchase with Cool Frames was back in February of 2012 and was a pair of Mykita David eyeglasses with Seiko MX high index lenses. The frames and lenses were absolutely amazing and my daily eyewear for years. Fast forward to 2019 and needing to replace the lenses I contacted Cool Frames to get quotes and received assistance from Samantha regarding lens options and which would be best suited for my lifestyle, which was honestly appreciated having that time spent on each different choice of lenses. From the time of placing my order, shipping my frames to have the lenses custom cut to my frames and return shipping it took approximately 8 days, if I recall correctly. A completely hassle free process. I ultimately went with the Crizal Sapphire 360 and I cannot stress how great the lenses are. Driving at night without glare, ease of cleaning, they’re very resistant to getting dirty, clarity, etc. Thank you again Cool Frames for providing such outstanding quality of frames, Mykita, and lenses and also for having outstanding technicians/sales representatives like Samantha.
Response from Cool FramesSep 17, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
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CB
Sep 9, 2019
Excellent service
Five Stars! Excellent service, fast shipping. Product was exactly what I expected
Response from Cool FramesSep 17, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
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Richard H.
Sep 7, 2019
Repeat customer
Repeat customer. Easy to reorder. Glasses came quickly. Good price. Much appreciated again.
Response from Cool FramesSep 17, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
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Adalgisa H.
Sep 5, 2019
I love my Glasses coolframes
I love my Glasses coolframes! I wish I would’ve gotten the anti glare lenses, but they are amazing!
Response from Cool FramesSep 5, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
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VisionOver40
Sep 5, 2019
Cool Frames beat the competitors best…
Cool Frames beat the competitors best price and my frames arrived quickly and packaged well. I wouldn't hesitate to buy from them again!
Response from Cool FramesSep 5, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
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Terry
Sep 4, 2019
Cool frames
Great looking fab colour very pleased, excellent service many thanks
Response from Cool FramesSep 4, 2019
Thank you for giving us a try, and for your feedback! We are very glad to hear that you had a good shopping experience, and it was a seamless process. We hope that you are currently enjoying your new glasses! Your order should have also included a Cool Cash (Gift Card) balance that do not expire, are transferable, and can be applied toward a future purchase. Please feel free to reach out to us if you have any additional questions or concerns.
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