Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Nearsighted D.
Frame was reasonably priced; arrived quickly; was packaged well; was exactly what I wanted.
Response from Cool FramesOct 8, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
rich L.
Excellent service great people to talk to!
Response from Cool FramesOct 5, 2019
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your lovely feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
LEONARDO DA SILVA FERNANDES R.
Experiência fantástica. Comprei do Brasil e recebi em menos de 15 dias. Os óculos são excelentes, o atendimento e postagem super rápida. Altamente recomendo.
Response from Cool FramesOct 4, 2019
Thank you very much for your patronage with us and for your feedback! We appreciate your support! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
James M.
Great service. Timely delivery.
Response from Cool FramesOct 2, 2019
Thank you very much for your feedback and support! We are very glad to hear that you had a good experience shopping with us! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
TomD
I ordered some Rx frames from CoolFrames and they arrived promptly and in perfect condition. Unfortunately they weren't what I was expecting and I had to return them. It was simple to do and my refund was swiftly processed. Just be aware that if you're returning them for other than a defect in the item you will pay a re-stocking fee.
Response from Cool FramesOct 2, 2019
Thank you very much for your support! We appreciate you giving us a try and your feedback! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Donna C.
Very nice frame, good quality, good price, fast shipping . Thank you
Response from Cool FramesOct 2, 2019
Thank you very much for your feedback and support! We are very glad to hear that you had a great experience shopping with us! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Zeljko P.
I have purchased a pair of Siluette frames from Cool Frames. This was delivered to me overseas in the Middle East without any problems. They removed VAT from the price due to export. The item was genuine and exactly as advertised. I can not recommend Cool Frames highly enough, you can buy from them with confidence.
Response from Cool FramesOct 2, 2019
Thank you very much for your feedback and support! We are very glad to hear that you had a great experience shopping with us! Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Christine M.
Excellent product and quick shipping. Couldn’t be happier!
Response from Cool FramesSep 28, 2019
We are so glad to hear that you are satisfied with your order! Please contact us if you have any questions so we can assist you further. Thank you for your feedback! 1-888-293-4755