Cool FramesReviews of coolframes.com

My only reason for giving 4 instead of 5 stars is that it took awhile for the frames I ordered to arrive.

Glasses are great but I should of gotten anti glare

I ordered a pair of Kate Spade frames and prescription lenses (CoolFrames brand, high index) from CoolFrames.ca and both the frames and lenses arrived exactly as ordered, just over 3 weeks after my order was placed. I am very happy with my glasses, and they were way cheaper than the same frames/prescription at any local store. I docked one star due to the fact that a) cool frames was advertising a spring sale while I was looking at my glasses, and every time I looked at their website over the course of a week the banner at the top displayed a countdown stating that the sale ended that day, which I found ,misleading and b) my frames were supposed to come with a free cleaning kit, which I did not receive.

The frames i got were slightly bend but i placed them in hot water and fied them so i guess no harm done. I also would have appreciated a glasses cloth with my glassses but i only got a case. Also i was a bit mad that after i purchased i found in that there was a promo code i could have applied to get a discount. So that was kind of upsetting. It should have been easier to see on different pages

Thanks for delivering the eyeglasses in a timely manner! Great service.

The width of this frame was true to size however the bridge fit bigger than other frames I own of the same size and so it sits a bit too low.

On time and excellent services.

Good service. A little bit of information between the buy and the product delivery would be great. I needed to call and ask about my order pasted 3 days from the date of purchase.