Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Rita A.
The person I spoke with was so helpful
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our customer service and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
judy
Good communication and relatively quick. Very simple to order. Ordering another style right now!
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Sue M.
Wonderful company to deal with. Glasses arrived sooner than expected. Appears to be good quality frames
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Suzette
Great!! Nice glasses everything good.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and that you like your glasses. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
R. G.
The frames were in excellent condition and the prescription was perfect.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you like your glasses and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
ZTH
Persol sunglasses were as described and absolutely flawless. Would definitely buy from again.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you like your sunglasses and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Stacey L.
Great customer service
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience with our customer service and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
I-Dogg
Got what I wanted. Found these glasses $150 cheaper than the store I saw them in near me.
Response from Cool FramesMar 11, 2020
Thank you very much for your patronage with us! We are very glad to hear that you got your glasses at a better price with us and we greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755