ellen drohomirecky E.
This is the first place that did as described on the website
This is the first place that did exactly as said on their website. (The 14th place I've ordered from) I was updated on every move. Ordered March 28 & UPS brought them to my door April 02. So nice compared to all the frustrating times I've had with other places taking 4 - 6 weeks to ship but taking the money the second I ordered. It was never left pending & they never bother to inform you if they're out of stock or they will need to regrind the lens, etc. I didn't add RX lenses with these DITA Intracraft from CoolFrames because I didn't want to chance waiting all the extra time like I've waited at other places just to end up with some extra dark tint like they've done to RX lenses. (No gradient lens is left in with RX lenses) Plus it would be faster as No RX
Response from Cool FramesApr 8, 2025
Hi Ellen, We appreciate your time leaving us a good review! Thank you for choosing CoolFrames for your eyeglasses needs and we look forward to doing business with you again in the future. We're here if you need any help with your glasses. Regards, Anne