Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

Robert
Apr 16, 2025
Very easy and professional experience
What made this experience great is the website is very easy to navigate through as well as putting my own prescription in and was expedited in a very timely matter and when I received my glasses prescription and the glasses were perfect
Response from Cool FramesApr 18, 2025
Hi Robert, We are happy that you are satisfied with your overall experience. We really appreciate your time writing us a review. We look forward to doing business with you again in the future and we're here if you need any help with your glasses. Regards, CoolFrames Team
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Joshua B.
Apr 15, 2025
The glasses were perfectly made and…
The glasses were perfectly made and they communicated with me and I got them in a timely manner this is an amazing site and I highly recommend it
Response from Cool FramesApr 16, 2025
Hi Joshua, Thank you so much for your feedback! We are glad that you had a pleasant experience with your purchase. We look forward to doing business with you again in the future, and we're here if you need any help with your glasses. Regards, CoolFrames Team
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Homer B.
Apr 14, 2025
Versace!Versace!Versace!
I have never purchased glasses frm cool frames but I think I'm hooked..highly recommend 👌
Response from Cool FramesApr 15, 2025
Hi Homer! We are glad that you are happy with your purchase. We really appreciate your time leaving us a review. We're here if you need any help with your glasses. Regards, Anne Ext 523
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Tamara M.
Apr 12, 2025
Customer service….THE BEST
Customer service….THE BEST! I love my frames, but there was good communication from purchase til delivery. Above and beyond…Would I recommend? Absolutely! Will be purchasing from Cool Frames again. Thank you😃
Response from Cool FramesApr 14, 2025
Hi Tamara! We are thrilled that you are happy with your experience. We really appreciate your kind words and we look forward to serving you again in the future! We're here if you need any help in the future. Regards, Anne
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Vada W.
Apr 10, 2025
My order was delivered in a timely…
My order was delivered in a timely fashion and the glasses were just like I ordered. The quality was was worth the price i would recommend this site to friends.
Response from Cool FramesApr 14, 2025
Hi Vada, Thank you so much for writing us a review. We are glad to know that you are satisfied with your order and the experience. We look forward to doing business with you again in the future. Thank you for choosing us for your eyeglasses needs! Regards, Anne
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B M.
Apr 8, 2025
Quick & easy
Quick & easy. Unique frames unavailable anywhere else. I'm very happy with my glasses and the service was excellent.
Response from Cool FramesApr 9, 2025
Hi, Thank you for your kind words! We're so happy to know you loved the glasses. This motivates our team to keep delivering the best every day. We're here if you ever need anything! Regards, Anne
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Antoinette
Apr 8, 2025
The prescription lenses are crystal…
The prescription lenses are crystal clear and correct I love the service
Response from Cool FramesApr 9, 2025
Hi Antoinette, We are glad to know that the glasses are working perfectly for you! Thank you so much for leaving us a feedback. We appreciate your business and we look forward to serving you again in the future. Regards, Anne
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Happy H.
Apr 8, 2025
Perfect and Perfectly Satisified
First, I found the brand of frames I was looking for in several color options. Secondly, I was able to order both sunglasses and regular glasses. My prescription requires bifocal lenses. I purchased several upgrades to the lenses at a reasonable price. Thirdly, the prices for both frames and lenses were competitive. Fourthly, the company provided status updates on my glasses and on shipping. Fifthly and finally, the glasses arrive about 18 days after ordering, and they are a perfect fit, perfect prescription, and the bifocal part of the lenses are placed perfectly on both pairs.
Response from Cool FramesApr 9, 2025
Hi, We are thrilled that you are happy with your purchase experience! We really appreciate your time in leaving us a review. We look forward to doing business with you again in the future and we're here if you need any help with your glasses. Regards, Anne
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