Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Sheila L.
Excellent customer service
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Rachel A.
This was my first experience purchasing glasses online for my 3 yr old. I was so nervous I was going to pay a bunch of money for glasses that wouldn’t fit or maybe looked different than the picture, but I ordered Miraflex brand and they were perfect! Very easy to order, definitely worth it. I will be using this company again.
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Kim C.
I was just hoping to receive my glasses back with a proper prescription hope to hear from y’all soon
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
T P.
Fast friendly and knowledgeable. Very straightforward the way it should be. Especially since I was just buying frames without the lenses. Next time will try them for lenses as well. They were able to get me the frames I was looking for without any problem. Another big-name online company (frames direct) took my money, sent me used broken frames late (even after paying expedited shipping). I returned them. And then they “forgot” to resend replacement and won’t refund me. None of this drama with these guys! Thank god.
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Lisa J.
Excellent transaction
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Chante L.
My daughter love her shades quality and style excellent.it goes perfect with her Furla Bag.
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Gerard
Satisfied with quality and quickness of delivery
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Tritia
Got the best price for our frames. We looked at a dozen sites and even asked a local shop if they could price match, no one was able to Best their prices. Also, they have great customer service, easy and safe payment options and fast shipping! The best!
Response from Cool FramesJun 25, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755