Cool FramesCoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · Champlain, New York
Excellent
Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Kent W.
Frames came undamaged and on time. thanks
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Jo, from North C.
I would like to thank Cool Frames for saving me a lot of money & for being there when I needed help. Recently, my glasses broke right into, right in the middle of the nose piece. I've only had these glasses for a little over 1 year. If my glasses breaking into wasn't enough, I was out of town when this happened. I went to my car & started digging to see if my old glasses might happen to be hiding somewhere in there. I did find an old pair, not my latest old ones, a pair that were 15 years old. Needless to say, I wound up wearing those the rest of my trip, not that they did much good. Thank God, I didn't have to drive home. First thing I did when I got home was go straight to my eye doctor. I gave the assistant my broken glasses for her to repair. She looked at them & said to me, I'm sorry, but these can't be fixed. I was sick. My glasses costed me over 500.00, including the extras I need in glasses. I asked her if she could just order new frames, so she pulls the catalog my frames were ordered from, and low & behold they didn't make my frames any longer. I could not afford new glasses at this time. The doctor's assistant was kind enough to write down the name of the frames I had ordered a year before, along with the measurements I needed. I came home & searched all different glass & frame companies, and I found exactly what I needed at 'Cool Frames". They had the measurements I needed, the color I needed, and all for a very reasonable price, plus, free shipping. They came within just a few days. When they came in, I took my broken glasses & my new frames from Cool Frames, to my eye doctor & gave them to the assistant. In no time at all, she had my lenses put into my new frames, & I basically had a new pair of glasses. I am a very happy & satisfied Cool Frames customer, & highly recommend this company to everyone that might ever need lenses or frames.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Jamie J.
I will be making more purchases
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Rochelle S.
Frames arrived quickly and look great. Now I cannot wait to get my eye exam.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Blake K.
Awesome site with super cool frames at a really good price!
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Lisa S.
Is happy with frames and service. Frames was same as doctors office but 1/2 the price
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
Betsy
Incredibly quick service! Got the frames I was looking for in the color I wanted. Perfect transaction.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755
SPENCER, D.
Two purchases from this seller provided the following experience: Strong selection of frames, consumer conscious price-point, superior service -- the absolutely best online frame shop.
Response from Cool FramesAug 7, 2020
Thank you very much for your patronage with us! We are very glad to hear that you had a good experience shopping with us and our customer service. We greatly appreciate your feedback and support. Please feel free to reach out to us if you have any questions or concerns. 1-888-293-4755