robert P.
Great customer service and would…
Great customer service and would definitely order from them again!!

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
Showing 3,043 reviews with 5 stars · Clear filters
robert P.
Great customer service and would definitely order from them again!!
Bill H.
Not kidding. At Thanksgiving my nephew's dog chomped on my glasses after I set them on at table. The lens on the right eye was ruined. Cool frames provided a replacement lens at no charge as the glasses were still under warranty. Quick turnaround as well. My Michael Ryan Blue Tint glasses look awesome and their service was even better!
Mark M.
The glasses frames arrived as planned and in good order - thanks.
Tiffany C.
Very helpful, When I made my 2 purchases I felt Coolframes was a safe and trust worthy place to buy my glasses
Kathy B.
I love my prescription Sun Glasses. Will order again glasses again. I made an error with Sun Glasses so I contacted Cool Frames and quickly she resolved the issue. She has excellent customer service and sent me new email showing everything was fix. In which I was greatly appreciated. Thank you Cool Frames
Trenton N.
Found new frames for my daughter that she had broken. Everything looks good, but haven't put lenses in yet. Pretty quick mailing time considering all the mail issues right now. Thanks!!
daniel F.
Better than any other store (and I have shopped around) when it comes to ordering, production and pricing of the glasses I want. I particularly like the lense anti scratch technology and the warranty that backs it . . .
Larry N.
Thank you !!! When my five year old Flexon frames broke,I was told that style was discontinued, but CoolFrames had the exact style and size needed to replace my broken old frame.Then,even with short notice, you got them to me,in time for my eye exam. I bought the second ,matching frame so I could put my old prescript in,so I see until the new prescript arrived. Thank you again.