Ann H.
Surprised to find the very frame I wanted!
Just fine.I was sorry you no longer had the frame I wanted in the eggplant color, but am glad that you had it at all. A very smooth transaction, and I’m happy to be your customer. Thanks.

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
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Excellent

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Excellent
Showing 3,043 reviews with 5 stars · Clear filters
Ann H.
Just fine.I was sorry you no longer had the frame I wanted in the eggplant color, but am glad that you had it at all. A very smooth transaction, and I’m happy to be your customer. Thanks.
Coya
The frames are amazing and a fraction of the cost. They arrived in a decent amount of time and were everything I though they would be. The one time I did have to call customer service the rep was friendly and knowledgeable and fixed my issue in one phone call. I will for sure purchase from this company again. I highly recommend cool frames!!!
Response from Cool FramesAug 26, 2021
Happy!!! that is the way we love our customers. Enjoy the BEBE eyeglasses. Lee W.
Jacy P.
Great customer service. I ordered the wrong frames and they replied quickly and are replacing the frames
Tiffany H.
I love my Cartiers, thank you for the fast shipping!
Robert B.
Fast and great service plan on doing business again in the near future
SM
I was reluctant when purchasing a pair of Dolce & Gabbana sunglasses due to mixed reviews. I was pleasantly surprised and very happy with purchase!! I’d recommend CoolFrames! Authentic frames for less than you’d pay at a retail store.
Response from Cool FramesAug 26, 2021
Thank you for the trust and opportunity, we also appreciate the return business for the Carrera sunnies. enjoy them both and see you soon. Lee W.
Cheryl
Frames fit great, I can see, cheap and came quickly. Didn’t have to go in to a store! Will have to claim as “out of network” but still worth it for the hassle saved of not having to go in to a store.
beth M.
Very nice authentic glasses at a good price. Easy to work with. I’d buy here again.