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Cool Frames Reviews | Read Customer Reviews of coolframes.com

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Health & Medical
Vision & Hearing
Cool Frames

Cool FramesReviews of coolframes.com

4.14,546 reviews
Vision & Hearing
2907 Ocean Avenue, Brooklyn, New York

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Cool Frames4.1

Reviews4,546 About Contact

Overall score

4.1 out of 5

Great

Average of 4,546 reviews

Distribution

5★67%
4★8%
3★4%
2★4%
1★17%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(888) 293-4755
coolframes.com
[email protected]
2907 Ocean AvenueBrooklyn, NY 11235

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About Cool Frames

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.

Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.

Also known as: coolframes.com
Website: coolframes.com
Category: Vision & Hearing
Location: Brooklyn, New York
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 34% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

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Tonya M.
Jun 26, 2021
Love the frames and prices
Love the frames and prices
Report
Newton E.
Jun 26, 2021
Got my glasses quick
Got my glasses quick
Report
Ashley W.
Jun 26, 2021
Fast ship out great prices
Fast ship out great prices! Perfect transaction!
Report
Daniele P.
Jun 26, 2021
Ho trovato il modello di occhiali che…
Ho trovato il modello di occhiali che cercavo Grazie Daniele
Report
eitan binet ream Z.
Jun 26, 2021
Excellent service fast on any issue…
Excellent service fast on any issue handlers including refund
Report
Debra
Jun 26, 2021
Best value for eye ware
Best value for eye ware . I was pleasantly surprised to have a customer, service rep phone me . Great IPR. So happy it came in the mail, as UPS and fedex never have you sign, or wait anymore. Thank you for my totally Kool frames. Will order another pair, soon
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Robert
Jun 26, 2021
Very CoolFrames
CoolFrames had the frames I was looking for and they were delivered promptly and were as advertised. I am very happy with the service!
Response from Cool FramesAug 26, 2021
Thank you for the review and we are happy you like the eyeglasses. Please enjoy them and we hope to hear from you soon. Lee W.
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Jacq
Jun 26, 2021
Great service
I was having a difficult time finding a particular frame. Cool Frames had them in stock in two colors and I purchased both. Ordering is easy with prompt delivery. Very happy with the service.
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