Joel S.
Fast shipping, value
Fast shipping, paid in American dollars for a Betsey Johnson frame but still cheaper than in Canada.

CoolFrames has proudly been independently owned, and family operated since 1997! As an authorized retailer of all of the brands we carry, all eyeglasses, sunglasses, lenses, and goggles come with a standard 1 year manufacturers warranty, and are guaranteed 100% authentic. Your order can be shipped worldwide, directly from our New York boutique.
Cool Frames (coolframes.com) has 4,546 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Vision & Hearing · New York, New York
Excellent
Vision & Hearing · New York, New York
Excellent

Vision & Hearing · Champlain, New York
Excellent

Vision & Hearing · Garden City, New York
Excellent
Showing 379 reviews with 4 stars · Clear filters
Joel S.
Fast shipping, paid in American dollars for a Betsey Johnson frame but still cheaper than in Canada.
Harold G.
Company reached out to me to assure they had my correct prescription for my lenses.
Andrea V.
Cool frames is a great company to purchase glasses. They have a large selection of designer frames and customer service is top notch. I will tell my family and friends about Cool Frames and my positive experience with them from the ordering process to the delivery. Thanks Cool Frames!!
Jing F.
Overall is good, and the insurance consultant is great, but the delivery service can be improved.
RJK
The order process went fine, but did not recieve a tracking number and their track package feature just takes you to the main page, so no idea if it shipped or what, but after a couple of weeks the frames were delivered. Frames were new in package and boxed properly. great frames at a great price.. just poor tracking on this website.
Justin
The frames I selected were on back order, so it took a whole month (30 days) for my glasses to arrive. I didn't know this until I contacted them on the status of my order. It would've been better if they sent an email once they knew the order would be delayed. Other than that, the glasses were the correct prescription and frames were in perfect condition. No hard case provided, just a felt/microfiber covered bag.
AZ
They're super cute! I hate ordering frames on-line when there isn't free return shipping because you never know how they'll fit, but these worked out great this time. My 7 year old daughter has a petite face and these are perfect - not huge on her face! We love Nike frames because they have nice, subtle colors, not obnoxious pink and purple only as girl options.
Tamara J.
Besides the slow delivery of my frames, the process was very easy and the shopping options were plentiful.