Cool FramesReviews of coolframes.com

I'm sure that my new sunglasses will be great .... but I haven't got them yet. I ordered about 4 weeks ago.

Turnaround time was long. I submitted my script they asked for..( which was bi focal). But apparently there was a spot on the order page that asked if I wanted single vision or multifocal. I could have swore I clicked on multifocal. They sent me single vision lenses. I'm very unhappy about this and now that's a coronavirus is everywhere... I can't have my local eyeglass store put the correct lenses in. I don't have two or three weeks to wait by sending them back.

I did not have a bad experience with cool frames although, I don’t feel like my prescription is correct and I’m not sure what to do about that aspect of it. I had to get progressive bifocals and I feel as though I can see where the line is at. They give me a headache to wear.

I am disappointed with the progressive lenses in these new frames. The lower portion of the lenses seem to be in need of cleaning when I look down and in normal light conditions. The lenses are clean ,no residue on them. I think these lenses are just a poor quality. I have never had this condition with any other progressive lenses in my eye glasses for over forty years. I wanted new frames to give myself a different look but I am not sure how long I can put up with this reflection problem in the lower half of the lenses, or what ever the problem is. The service was great but this problem makes future purchases unlikely.

Buyer beware of the 20% restocking fee plus return shipping cost! If you elect to return the glasses without exchanging them for another pair a restocking fee will be deducted from your refund. Each time you return a pair you will have to pay postage. Its a gamble, so I hope you love the pair you choose to buy else its gonna cost ya.

The frames I got look beautiful on me but it seems like the prescription is a little off on one side. And it makes me see rainbows on everything

I paid for two day shipping but my glasses took 7-days to come in. I contacted the company but got never got a reply. I suspect the vendor doesn’t stock the glasses online, he must get them from a warehouse once the order is placed. That’s fine, but it would have been nice to know that. I ordered glasses in matte black finish, but the glasses that came were glossy black. Not a big deal but not the ones I ordered. I will say that the price was decent, cheaper then other vendors.

The low prices from coolFrames are great unless you need to return a pair that don’t fit well. The 20% restocking fee negates any savings, especially when the same frames can be found at Amazon with free shipping and free returns.