Cool FramesReviews of coolframes.com

I've wore these frames for last 10 years, locally can't find anymore, so was happy to find online. Well be ordering a few back up pairs here soon. Amazing on how fast shipping was, easy to navigate the site and find exactly what i wanted and excellent packaging and perfect product i recieved. Well definitely be ordering in the future, made a new regular customer.

You had exactly what I needed.

Super easy and helpful. Got my frames and insurance all set up

Website was easy to use, everything was done, timely, and I love the glass frames I bought!

It was quick fast and easy! Customer service helped me to change the address for shipping very easily.

Update 4/8/23 Received an email about a month ago wanting to make things right with the glasses. I was sent a new pair of frames free of charge. All I had to do was update this review and move the lenses to the new frames myself. Simple enough. The frames are in perfect condition. They took about a week to receive. Got a backup pair of glasses for my 5 year old. The lenses cost twice what the frames did. Website was fairly easy to use and prices are easy to understand. My only complaint is that the glasses arrived bent out of shape. It looks like when the lenses were being put into the frames the arms were over extended. I'm glad this is a backup pair but I'm not thrilled about receiving a $300 pair of glasses that are already damaged.

Très bon service mais erreur lors de l expédition de ma commande alors j attends ma commande

I had a great experience with the company. Found the frame I liked, even got a discount on top of already reduced sales price. And although it didn't work out to put lenses in it, the company reimbursed me for the price I paid minus shipping and processing fees.