Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames Reviews | Read Customer Reviews of coolframes.com

Cool Frames reviews

Showing 3,043 reviews with 5 stars · Clear filters

elmasrymyahoo.com
Jul 1, 2025
Great service
Great service
Response from Cool FramesJul 2, 2025
Hi, Thanks a ton! We're thrilled you had a great experience—it means the world to us! 💙 Regards, Anne Cool Frames LLC
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Sergio Q.
Jun 28, 2025
Incredible service focus on customer…
Incredible service focus on customer need, they even call me to my country of residence in the another hand quality of the products I get fabulous. Thanks Gen!!!!.
Response from Cool FramesJun 30, 2025
Hi Sergio, We’re so happy to hear that you have received a great service and that the quality of your purchase hit the mark! 🌟 We'll make sure Gen knows they made a fabulous impression. Thank you for sharing your experience! Regards, Anne Cool Frames LLC
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LGruber
Jun 27, 2025
Everything was flawless
Everything was flawless! From selection, ordering to receiving my glasses.
Response from Cool FramesJun 30, 2025
Hi, Thank you so much for the kind words! We're thrilled everything went smoothly from start to finish—enjoy your new glasses! 👓✨ We look forward to serving you again in the future! Regards, Anne Cool Frames LLC
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Christine
Jun 26, 2025
Quality and price
Quality and price
Response from Cool FramesJun 27, 2025
Hi Christine, We are pleased that you are happy with the quality and the pricing of the glasses. We really appreciate you taking time to leave us a nice review. We look forward to serving you again in the future! Regards, Anne Cool Frames LLC
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customerKathy C.
Jun 26, 2025
My only problem
My only problem , I wasn’t sure if I could order sunglasses without making choices on lens. Did a live chat and was told”just order the glasses” wondered if I was going to get frames only! Got sunglasses! Yea!
Response from Cool FramesJun 27, 2025
Hi Kathy, We're glad to know you were able to get the sunglasses you need! Thank you so much for leaving us a nice review. We're here if you need any help and we look forward to serving you again in the future! Regards, Anne Cool Frames LLC
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Lou Ann H.
Jun 24, 2025
I had been searching for these glasses…
I had been searching for these glasses frames and you had them, yeah!! It didn’t take very long at all to receive them.
Response from Cool FramesJun 26, 2025
Hi Lou Ann, We're so glad you finally found the frames you’d been searching for—with us! We're thrilled we could get them to you quickly and just the way you wanted. Thanks a ton for sharing your experience—it means the world to us! 🕶️💙 Regards, Anne Cool Frames LLC
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customer
Jun 24, 2025
Great customer service & product
Great customer service; glasses arrived in perfect condition and exactly as ordered!
Response from Cool FramesJun 26, 2025
Hi, Thank you so much for the wonderful feedback! We're thrilled to hear that your glasses arrived just as expected and that our customer service made a great impression. Looking forward to serving you again in the future! Regards, Anne Cool Frames LLC
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Lucas B.
Jun 24, 2025
Amazing Customer Service from Weya
I ordered glasses from this company and had a couple different issues. Weya, was able to solve all of issues quickly. Weya made a somewhat difficult situation go very smoothly and efficiently. I will continue to use Coolframes in the future and recommend them in large part due to the customer service I received from Weya.
Response from Cool FramesJun 26, 2025
Hi Lucas, Thank you so much for your thoughtful review! We're sorry to hear there were some bumps along the way, but we're thrilled that Weya was able to turn things around with care and efficiency. Your kind words mean a lot, and we'll be sure to share them with her—she’ll be over the moon! We truly appreciate your support and look forward to serving you again. 👓💙 Regards, Anne Cool Frames LLC
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