Cool Destinations®Reviews of cooldestinations.com

Our snow shoeing trip was cancelled by our guide; due to lack of snow and wanting to reschedule. Cancellation & refund was agreed upon. We paid extra for a fully refundable trip, The caviat to Cool Destinations refund policy is to refund into a wallet on their site for me to use in the future. This was in the agreement that I should have looked at better but assumed a refund would go to my credit card. I have contacted their customer support many times for a possible refund to my credit card but keep getting the same response for this policy and that "I agreed to it".....

Our experience was great because our guide took good care of us in the extreme heat. He was also knowledgeable and very accommodating.

Fantastic tour. Jimmy was very knowledgeable and entertaining.

Our skipper was a local and very knowledgeable about the area. He provided a perfect blend of information and entertainment to give us a fun trip on a beautiful night!

The tour guide on our excursion was very knowledgeable, entertaining and enthusiastic about the history of the Mississippi River and New Orleans.

Every staff member made me feel welcome and the ice-cold foot bath was beyond memorable. The sea salt tasting was also a lot of fun. This is an easy place to schedule a visit to at the last minute and you can get great gifts here as well.

Courteous and friendly captain and crew. Delicious shrimp!

The water taxi is a great touristy thing to do while in Pompano beach! You can see some great stuff along the water, with the guides explaining different things to you. My only complaint is the guides basically beg for tips. It's a little distasteful to be honest.