ConveraReviews of convera.com

I had a very bad experience with convera, I have already transferred my funds and the amount has been deducted but the convera payment tracking portal does not reflect the same it says payment overdue. I am trying to reach out to customer support in India since the payment was made in India but they do not have any customer support line for India when I try to reach out to North America Customer support firstly they pick up the call after an hour and they simply say that they have not received my funds and if I have transferred my funds that will be reflected in a few days Convera Team please reach out to me. Please give me some contact of your India Support Team so that I can resolve my issue. My University Fee Payment Deadline is in 2 days. If this matter is not resolved early I will miss my deadline. Earlier I used to do my payments with flywire they were really good, this time university tied up with you guys and its all messed up. Atleast have a customer support for India, it is the country that you accept payments from. Payment Reference: EUS25125-S0058-SA7615079 Institution Name: University of Dayton

One of the largest scam! They stole us 15K €. They stole us & are not replying to us , not exchanging with us & have even filled a complain against us while they owe us 15K €. I repeat this company is a scam. Their score is 1.5/5 & lately they paid people for getting positive feedback (feedback from employees.. how trustpilot can let them do…) I strongly advise you to close immediately your account & avoid at all costs this scam.

CONVERA is a scam. At least my experience with them is the worst I have ever encountered. I made the transfer on 26th April, but till 30th April, it still reflected as payment not received. When I tried contacting them multiple times, they are not reachable by telephone, and their phone went straight to voice mail. I created a ticket to complaint, they shut down my complaint with no further action, like checking their transactions! Yes, their price may be slightly lower than Flywire, but Flywire is much faster and FAR MORE RELIABLE than CONVERA. After multiple attempts to reach out to CONVERA, they response to say that they have received my fund and will forward to my university within 2 days. But AGAIN, they could not keep up their promise, it’s been more than 48 hrs, 2 business working days, my money has not reached to my university nor it’s reflected in their page. So if u trust Convera and proceed with them, be prepared to be stressed and delayed in payment. Seriously lousy service provider!

Had already paid payment but the status is same as convera has received your payment. Your payment is currently being reviewed. Almost 1 month, the status is same whenever i check. I double why still holding our money and not transfer to related university. What is reason? want to use our money as their own money

Poor and very rude customer service! Very difficult to contact!!! It takes forever to process your payment!!!

The conversion rate is already much higher than everywhere. But I didn’t have a choice as my school only accept payment via this scam platform. It gave me a quote, then overcharged me. CS never reply.

It’s the worst platform you could ever use. I made a payment over three months ago and the said it wasn’t posible to make it through to my university. It’s been three months now and am still trying to get my money back. Now I can’t pay the university and I still not having my money. Then you call them and they give you excuses to keep on delaying your refund…

s... system that is not able to send money - choose wise or airwallex from the start - you will save time and money