ALL of A.
GREAT CUSTOMER SERVICE
The staff are always so friendly and efficient.
Response from ConveraNov 22, 2024
Thank you for your kind words and 5-star review!

Convera is a global leader in commercial payments. With an unrivaled regulatory footprint and a financial network spanning more than 140 currencies and 200 countries and territories, we’re reimagining the future of business payments to better serve our customers. Our tech-led payment solutions are built on deep expertise in foreign exchange, risk management, and compliance - helping businesses grow with confidence. From small businesses to CFOs and treasurers, we make business payments simple, smart, and secure.
Convera (convera.com) has 325 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Showing 219 reviews with 5 stars · Clear filters
ALL of A.
The staff are always so friendly and efficient.
Response from ConveraNov 22, 2024
Thank you for your kind words and 5-star review!
Todd S.
I've been working with Convera for many years; since long ago when it was a business unit of Western Union and spun off into a private company. I've had many reps over the years, and Bashar Al-Najjar is as fine as any I have had. We have business units in Canada, the US, Mexico, Indonesia and the Philippines, and Convera is able to handle all of our needs perfectly. (ACH, Wires, Exchange Trades, etc) We use their Global Pay platform as well as working directly with our reps. I read a few of the one star reviews before writing my good review. I have no knowledge of using Convera for one-off foreign currency transfers or payments as some of the complainers talked about. However, anyone that has made foreign currency transfers, or payments to foreign companies knows that it must be exactly right, and there is no room for error; not even a single character typo. I've made tens of thousands of international payments over the past 20 years, and although I get competitive phone calls every week, I would not even consider switching from Convera (unless I could save a lot of money, haha... but so far their rates area always competitive... I check them once and awhile to be sure).
Response from ConveraNov 22, 2024
Thank you for taking the time to share your experience and for highlighting Bashar! We're so pleased to hear they've been able to provide the support you needed. We'll make sure your kind words are passed along - it means a lot to the entire team!
Andrea W.
Convera is a great company to work with. They are reliable and efficient. We often have urgent requests that they action in a timely fashion. Although, the odd issue/error arises at times they are always quick to jump in and rectify. Our main contact Bashar is a pleasure to deal with. He is very bright, friendly and quick to action and reply to all our requests. Overall I would recommend Convera when sending funds.
Response from ConveraNov 22, 2024
We truly appreciate your kind review and the shoutout to Bashar! It's great to hear they've been able to support you so well. Recognizing the team's efforts means a lot, and we'll be sure to share your feedback with them.
Ret
Good on-line International payments service. Easy to use, relatively quick and trustworthy. Backed by a UK based support team and account managers. I have been using Convera for a couple of years with no issues.
Response from ConveraNov 22, 2024
Thank you for taking the time to share such a positive review! It's an honor to have earned your trust, and we'll keep working hard to provide this level of service every time.
Mark G.
Helpful attentive staff. Making sure that all your requires are correctly met. Swift response.
Response from ConveraNov 22, 2024
We're so happy to see your 5-star rating - thank you! Providing excellent service is always our goal, and it's fantastic to know we delivered for you.
Angie S.
Our company has worked with Convera using their services for the past two decades for foreign wires and in 2020 added domestic ACH payments. Our account managers, formerly Erik Snucins and currently Arthur Kozlov, have been nothing less than amazing. They are prompt with responses and have always been able to assist us with any issues that may arise. The Convera group is great to work with and I can without hesitation recommend their services.
Response from ConveraNov 22, 2024
Thanks for the awesome review! We're so happy to hear you had a great experience with Erik and Arthur. They'll be thrilled to hear your feedback. Let us know if you need anything else!
Miguel R.
Great experience so far! Alessandro is very proactive and answers my emails within minutes!
Response from ConveraNov 22, 2024
We really appreciate your review and the mention of Alessandro! It's great to know they've been helpful. Thank you.
Azhar V.
Great experience so far! Onboarding, platform and overall use has been seamless, great support in the backend too. Highly recommend to any business looking to streamline payments.
Response from ConveraNov 22, 2024
Appreciate the 5 stars! We're so happy you had a great experience with us, and we'll be here if you need anything else.