Discontented C.
Crap Container, Crummy Experience
between the lack of responses to post-payment inquiries, the lack of flexibility in delivery date options and the container arriving with a bunk door and small HOLE in the roof that, when we attempted to clean before patching, collapsed into a larger, more problematic hole, I would NOT recommend Container One to anybody. save yourselves the trouble and find an alternative container source that will answer ALL your questions AND deliver a quality container with NO immediate repairs or adjustments required.
Response from Container OneAug 7, 2026
Thank you for sharing your experience. We’re sorry to hear the process after payment felt frustrating and that the container you received did not match your expectations. The container ordered was a 40ft High Cube Wind and Water Tight (WWT) container. That grade is intended to provide a structurally sound, weather-resistant unit, but because it is a used container, cosmetic wear and signs of prior service can still be present. If appearance and overall cosmetics were a top priority, we recommend a one-trip container, which is typically the better fit for customers looking for fewer cosmetic imperfections. We also want to clarify the delivery process on our end. Once payment is received, our team works tirelessly, with scheduling depending on depot availability, truck routing, delivery windows, and confirmation that the site and access requirements are aligned for safe placement. That process can limit flexibility on exact delivery timing, but your questions and concerns still should have been answered more clearly and more promptly throughout that stage. Before delivery, our containers go through our dual inspection process, and the issues you described were not identified during inspection. Even so, we understand your frustration. We appreciate the chance to address this feedback. Our goal is always to provide clear communication, transparent expectations, and a durable shipping container that matches the customer’s needs. We are sorry that this experience did not reflect that standard. We welcome you to continue the conversation with the team to get this solved for you.