Joanne
Worst people to deal with
Worst people to deal with. Don’t work with customer on delivery dates. Rude to customers make up fees when try to cancel because they lie to customers about delivery dates. I have told everyone that I can don’t order a container from this company. TERRIBLE to talk to.
Response from Container OneSep 8, 2026
We’re sorry to hear you feel this way. After reviewing the history on your order, it’s clear there was frustration around delivery timing and a rescheduled appointment, and we understand how disruptive that was when time had already been set aside on your end. That said, Container One does not make up charges or mislead customers about delivery dates. Delivery scheduling depends on driver availability, route conditions, and site readiness, and when those factors change, our team has to adjust accordingly. In your case, our team continued working to coordinate another delivery date and respond to your concerns rather than walking away from the order. We know that does not change the inconvenience you experienced, but we do want to be clear that our goal is always to provide transparent communication and follow through on delivery as safely and efficiently as possible. We appreciate the opportunity to serve customers across the country, and we take feedback like this seriously.